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Systems Manager - Application Architecture and Integration

Orange
2000
to
2002

Responsible for the provision of specialised services to development teams within the customer management and billing areas.  Management of a team of thirty staff, both contract and permanent; cost centre responsibility for a budget of £2.3 million; provision of architect, test, configuration management, implementation and environment services for project teams.
 

  • Participation in major systems re-architecture exercise establishing a target enterprise architecture
  • Creation of the Solutions Cookbook – a design guide for the technical community
  • Implementation of  service orientated architecture, methodology, tools and training, including the introduction of UML  modelling and a common approach to analysing, designing and delivering services.
  • Architectural definition of solutions and provision of advice and guidance
  • Ownership and maintenance of system catalogue
  • Programme of team building and training implemented
  • Setup of European Orange EAI exchange group
  • Working with France Telecom I led the successful implementation of an EAI pilot which led to the full deployment of the tool within the UK
  • Survey of customer management systems across Orange Group to establish areas of commonality and produce a CRM framework for future joint developments.